Refund Policy
Refund Policy
Last Updated: June 2026
At PDF Privacy Guard, we want customers to feel confident when subscribing.
Monthly Subscriptions
Subscriptions are billed in advance on a recurring monthly basis.
You may cancel your subscription at any time.
Cancellation prevents future billing but does not automatically generate a refund for the current billing period.
Refund Requests
If you believe you were charged in error, please contact us within 14 days of the charge.
We review refund requests on a case-by-case basis and may issue refunds for:
- Duplicate charges
- Accidental billing errors
- Technical issues that prevented access to the service
Non-Refundable Situations
Refunds generally will not be provided for:
- Partial subscription periods
- Failure to use the service
- Change of mind after purchase
- Subscription cancellation after the billing period has started
Service Issues
If you experience technical problems, we encourage you to contact support before requesting a refund so we can attempt to resolve the issue.